Responsible Gaming

pgr007 believes that gaming should always be an enjoyable form of entertainment — never a source of financial stress or personal harm. This page outlines every tool, resource, and safeguard we provide to help you play within your means.

Adults Only — You Must Be 21 or Older to Play on pgr007

Six Pillars of Player Protection

Responsible gaming is not a regulatory checkbox at pgr007 — it is a genuine operational priority built into every layer of our platform.

Self-Exclusion

Request a temporary pause or a permanent self-exclusion at any time. Once active, your account is locked and cannot be reopened during the exclusion period — no exceptions.

Deposit Limits

Set daily, weekly, or monthly deposit caps in IDR directly from your account dashboard. Limit reductions take effect immediately; increases require a 72-hour cooling-off period.

Time-Out & Cooling Off

Need a short break? Activate a time-out period of 24 hours, 7 days, or 30 days. During a time-out, login access is suspended and all promotional communications are paused.

Loss Limits

Protect your bankroll by setting maximum net loss thresholds. Once your loss limit is reached within the defined period, further wagering is blocked until the period resets.

Reality Check Reminders

Enable on-screen pop-up reminders at customisable intervals — every 30, 60, or 90 minutes — showing your session duration, net result, and options to take a break or log out.

Age Verification (21+)

Every account undergoes KYC identity verification to confirm the user is 21 or older. We employ automated checks and manual review to prevent underage access to pgr007.

Your Account Controls — Explained in Full

Every responsible gaming tool available on pgr007 is accessible from within your account settings. Here is exactly how each one works.

Deposit & Loss Limits

Budgeting your gaming activity is the single most effective way to keep it enjoyable. pgr007 allows you to set the following limits, denominated in Indonesian Rupiah (IDR):

  • Daily deposit limit (resets at 00:00 WIB)
  • Weekly deposit limit (resets Monday 00:00 WIB)
  • Monthly deposit limit (resets 1st of each month)
  • Daily net loss limit
  • Weekly net loss limit
  • Immediate effect on reductions; 72-hour delay on increases

Self-Exclusion Programme

If you feel that gaming is no longer under your control, self-exclusion gives you the ability to step away completely. pgr007 offers two tiers:

  • Temporary Self-Exclusion: 1 month, 3 months, or 6 months
  • Permanent Self-Exclusion: indefinite closure, irrevocable
  • Account login disabled immediately upon activation
  • All marketing communications stopped at once
  • Outstanding balance returned to your registered bank or e-wallet
  • Reinstating a temporary exclusion early is not permitted

Time-Out & Session Controls

Short-term breaks are a healthy part of responsible play. Use our time-out feature when you need to step back without committing to a full self-exclusion:

  • 24-hour time-out (immediate effect)
  • 7-day time-out
  • 30-day time-out
  • Reality-check pop-ups every 30/60/90 minutes
  • Session duration display visible during play
  • Automatic session logout after extended inactivity

Dedicated Support Channel

If you are concerned about your own gambling or someone else's, our trained responsible gaming support team is available directly. All conversations are confidential:

  • Available 7 days a week, 08:00–24:00 WIB
  • Indonesian-speaking agents available
  • Non-judgmental, confidential conversations
  • Able to activate any account restriction on your behalf
  • Can initiate emergency account freeze upon request
  • Contact: support@pgr007.cam

Is Gaming Becoming a Problem?

Problem gambling can develop gradually and is not always obvious in the early stages. Recognising the signs early gives you the best chance of regaining control.

Chasing Losses

Placing larger or more frequent bets to try to recover money you have already lost.

Borrowing to Gamble

Using borrowed money, credit, or funds meant for essential expenses (rent, food, bills) to fund gaming activity.

Hiding Your Activity

Concealing gaming sessions or the amount you spend from family members, friends, or colleagues.

Inability to Stop

Repeatedly trying to cut back or stop playing but finding yourself unable to follow through.

Emotional Dependency

Gambling primarily to escape stress, anxiety, depression, or boredom rather than for entertainment.

Relationship Strain

Neglecting responsibilities, relationships, or personal wellbeing as a result of time or money spent on gaming.

Escalating Stakes

Needing to wager increasingly larger amounts to feel the same level of excitement or stimulation.

Ignoring Consequences

Continuing to gamble despite knowing it is causing financial difficulties, legal problems, or health concerns.

If you recognise any of these patterns — in yourself or someone close to you — please reach out to our support team immediately or use the self-exclusion tool in your account settings. You can also contact pgr007 support at support@pgr007.cam to request an immediate account restriction.

Ask Yourself These Questions

Honest self-reflection is the first step toward responsible play. If you answer "yes" to three or more of the following questions, we encourage you to speak with our support team or activate a cooling-off period on your account.

Step 1 — Reflect Honestly

Read each question and give yourself an honest yes or no answer based on your recent behaviour over the past 30 days.

Step 2 — Count Your Yes Answers

If you answered yes to 1–2 questions, set a deposit limit and monitor your play. Three or more is a strong signal to activate a time-out or speak with our support team.

Step 3 — Take Action

Use the tools in your account dashboard or email support@pgr007.cam to put protective measures in place immediately. There is no waiting period for restrictions.

Step 4 — Follow Up

Review your play patterns regularly. Our reality-check reminders make this easier by surfacing your session data automatically during gameplay.

1

Have you spent more money on gaming than you originally intended to in a single session or over the past month?

2

Have you found yourself thinking about gaming frequently during other activities — at work, during meals, or while spending time with family?

3

Have you ever increased the size of your bets in order to recover previous losses, or to recapture the excitement of an earlier win?

4

Have you used funds set aside for essential expenses — such as household bills, food, or transport — to fund gaming activity?

5

Have you tried to reduce or stop gambling but found it difficult to follow through, returning to play sooner than you planned?

6

Have you concealed the amount of time or money you spend gaming from a partner, family member, or close friend?

7

Has gaming negatively affected your mood, sleep quality, work performance, or personal relationships in the past month?

8

Do you find yourself returning to the platform primarily to relieve stress, anxiety, boredom, or feelings of unhappiness rather than for entertainment?

Three or more "yes" answers? Please contact our support team at support@pgr007.cam or activate a time-out or self-exclusion directly from your account settings. Our team can assist you at any time between 08:00 and 24:00 WIB.

Responsible Gaming by the Numbers

These figures reflect pgr007's active commitment to player protection across our Indonesian user base.

21+
Minimum age enforced on every account — no exceptions
24h
Maximum response time for any responsible gaming support request
100%
Of deposit limits and self-exclusion requests actioned immediately
7yr
Years serving Indonesia's online gaming community with player-first values

Strictly Adults Only (21+)

pgr007 enforces a strict minimum age of 21 years for all account registrations. This applies to all users regardless of location within Indonesia — whether you are accessing the platform from Jakarta, Surabaya, Bandung, Bali, Medan, or Yogyakarta.

During the KYC verification process, all players are required to submit a valid, government-issued identity document confirming their date of birth. Accounts that cannot be verified as 21+ are permanently closed, and any deposited funds are returned to the payment source.

If you are a parent or guardian and are concerned that a minor in your household may be accessing online gaming platforms, we strongly recommend using parental control software at the network or device level in addition to any platform-level restrictions. Contact our support team for guidance on recommended tools.

Suspected underage access? If you have reason to believe that an individual under the age of 21 has registered or is using a pgr007 account, please report it immediately to support@pgr007.cam. We will investigate and act without delay.

KYC Identity Verification

Every account must pass identity verification using a government-issued KTP (Indonesian National ID) or passport. Date of birth is confirmed before any withdrawal is processed.

Automated Age Screening

Our registration system applies automated checks against submitted identity data before an account is activated. Suspicious registrations are flagged for manual review by our compliance team.

Zero-Tolerance Enforcement

Any account found to belong to a person under 21 is closed immediately, all winnings are forfeited, and deposits are returned. pgr007 maintains zero tolerance for underage gaming.

Need Help? Reach Out Any Time.

Our responsible gaming support team is available seven days a week, from 08:00 to 24:00 Western Indonesia Time (WIB, UTC+7). Every conversation is treated with complete confidentiality. You will not be judged for asking for help — we are here to support you.

support@pgr007.cam

When contacting us about a responsible gaming concern, please include the subject line "Responsible Gaming Request" so our team can prioritise your message and route it to the appropriate specialist immediately.

Explore More of pgr007's Policies

Responsible gaming works best when you understand the full framework. Review our Terms & Conditions, read how we protect your data in the Privacy Policy, or check the FAQ for quick answers to common questions.